FAQ – HERVUX

1. What are the shipping times?
   Our delivery times are typically 7–12 business days depending on your location.

2. How can I track my order?
   Once your order is shipped, you will receive an email with a tracking number.

3. Do you offer international shipping?
   Yes, we ship worldwide.

4. What payment methods do you accept?
   We accept Visa, Mastercard, American Express, PayPal, and Shop Pay.

5. Can I modify or cancel my order?
   Orders can be modified or canceled within 12 hours of purchase.

6. What if my item arrives damaged?
   Please contact us within 24 hours with photos. We will offer a replacement or refund.

7. Can I return my order?
   Yes, you have 14 days after delivery to request a return under certain conditions.

8. Is payment secure?
   Yes, all payments are secured with SSL encryption.

9. Will I have to pay customs fees?
   Customs fees may apply depending on your country. These are the customer’s responsibility.

10. How can I contact you?
    You can contact us anytime at: support@hervux.com