SHIPPING POLICY – HERVUX

Last updated: 2026

At Hervux, we are committed to delivering your orders as quickly and safely as possible. Please review our shipping policy below.

1. Order Processing Time
   All orders are processed within 1 to 3 business days (excluding weekends and holidays).
   You will receive a confirmation email once your order has been shipped.

2. Shipping Time
   Estimated delivery times are:

• United States: 7–12 business days

• Canada: 7–12 business days

• Europe: 7–12 business days

• International: 7–15 business days

Please note that delivery times are estimates and may vary depending on your location.

3. Shipping Fees
   Shipping fees are calculated at checkout.
   We may offer free shipping promotions from time to time.

4. Order Tracking
   Once your order is shipped, you will receive a tracking number via email.
   You can track your order directly on our website.

5. Delays
   Shipping delays may occur due to factors beyond our control (customs, carriers, weather, high demand).
   We appreciate your patience in such cases.

6. Incorrect Address
   Please ensure that your shipping address is correct.
   We are not responsible for orders shipped to incorrect addresses provided by the customer.

7. Lost or Stolen Packages
   Hervux is not responsible for lost or stolen packages marked as delivered.
   If you experience an issue, please contact the carrier directly or reach out to us for assistance.

8. Customs & Duties
   International orders may be subject to customs fees or import duties.
   These charges are the responsibility of the customer.

9. Contact
   For any questions, contact us at: support@hervux.com